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FAQs
Need some help with our products? Check out our FAQ’s below for more information about our products, warranty and service. If you still need help, fill out our contact us form.
Can I purchase direct from Lane?
Are Lane handles commercial grade?
I need to remove a deadlock from my door, but I can’t see any fixings to remove it. What should I do?
Does Lane provide a construction / master key service?
Why can’t I get more locks with the key number on the front of the pack?
Is there an additional charge for keying alike?
Can I purchase new locks with the same key number of my existing locks?
What’s included in the pack?
Can I use Lane handles near the ocean?
Does Lane have fire rated locks available?
Which locks are suitable for rebated doors?
How can I put a pull handle on just the front of my door?
What’s the difference between the mortise lock and a roller mortise lock?
Can the mortise lock be re-handed? If so, how?
Can the handle be re-handed? If so, how?
Which Lane privacy latches are adjustable?
Why aren’t all privacy latches adjustable?
What is “backset”?
What size face hole is needed?
What is the projection of the handle from the door face?
Featured products
Grande Smart Lock Pull Handle Matte Black
The Lane Grande brings elegant styling together with modern functionality.
Oxford Entrance Lever Brushed Brass
A versatile collection that perfectly complements the current LANE Oxford range, offering a complete solution for every room in the home.
Oxford Entrance Lever Brushed Satin Chrome
A versatile collection that perfectly complements the current LANE Oxford range, offering a complete solution for every room in the home.
Oxford Entrance Lever Gun Metal
A versatile collection that perfectly complements the current LANE Oxford range, offering a complete solution for every room in the home.
Oxford Entrance Lever Matte Black
A versatile collection that perfectly complements the current LANE Oxford range, offering a complete solution for every room in the home.